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Palm-lined beach promenade in Málaga

🇪🇸 Málaga, Spain

Danish-speaking Customer Support Agent

Customer advisorPermanentHybridRolling intakes

Everyone who moved to Málaga for work tells a version of the same story: they came for a job, and found out who they were. This is a good place to start yours. A small, deliberately un-corporate team looks after the Danish-speaking customers of product-led European tech companies from an office right on Málaga harbour. You are on a permanent indefinido contract from your first day, and the week is hybrid, so the sea is a five-minute walk when you are in the office and your own sofa when you are not. Málaga is the fastest-rising city in the south of Spain, with Google's largest European cybersecurity centre on the seafront and a young international crowd arriving behind it, so you land somewhere that is growing as fast as you are. And then the smaller stuff: three hundred days of sun, a swim before your shift, and dinner on a terrace for what a coffee costs in Copenhagen.

What you really take home

Everyone who moves abroad comes back a different person.

We moved abroad for our first jobs too, and almost everyone we met along the way grew more in a year than they would have in ten at home. The salary is decent for where you live. The growth you cannot get anywhere else.

  • You meet the world

    Colleagues and friends from a dozen countries, each of whom took a completely different road to the same table. You start to see how many ways there are to live a life.

  • You learn to figure it out

    New paperwork, a new system, a language you do not speak yet. Every small thing you solve on your own builds a confidence that no job at home can give you.

  • Doors open afterwards

    The people we know who did this went on to better jobs, their own companies and new countries, or came home with an edge every employer notices.

What you will be doing

  • Look after Danish-speaking customers over chat, email and the occasional call, in full sentences and never a script
  • Solve the actual problem and own it until it is done, rather than closing the ticket fastest
  • Feed what you learn back into how the product and the support get better; your read on the customer is listened to here
  • Help keep a small, close team a good place to work as it grows

What you need

  • Native or near-native Danish, written and spoken
  • English at B2 or better for the team and the tools
  • Quick with digital tools, and happy to pick up new ones
  • EU passport or the existing right to work in Spain
  • Already in Málaga, or genuinely ready to move soon, not a someday plan

What the employer covers

  • Permanent Spanish contract, indefinido from the start
  • Help with the legal registration, including your CUE card
  • Hybrid working from an office by Málaga harbour
  • Five minutes' walk from the train and bus stations
  • Monthly team dinners, after-work events and company trips
  • Room to grow the role rather than sit in a queue

Not quite the right one?

Send an open application. We will match you against everything on our desk, including the roles that never make it to the site.

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