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Lisbon at sunset, rooftops running to the 25 de Abril bridge and the Tagus

🇵🇹 Lisbon, Portugal

Dutch-speaking Customer Support Agent

Customer advisorPermanentOn-siteIntakes every two weeks

The most complete move we place on. You are met at the airport and taken straight to your own room in a shared flat, with the rent, the electricity and the water all covered for as long as your contract runs, so the thing that stops most people, finding somewhere to live in a country you do not know yet, is simply handled for you. You work in Dutch for a brand the whole world knows, on a permanent Portuguese contract, in the city that has quietly become one of Europe's favourite places to be young: Lisbon, all tiled hills and river light, cheap pastéis and long evenings, a fast train to the surf and a short hop home. No experience needed. You bring the language and the nerve to go.

What you will be doing

  • Support Dutch customers by phone, email and live chat
  • Resolve enquiries and complaints professionally and first time where you can
  • Escalate the complex cases to the right department with the detail they need
  • Represent a world-leading brand with a customer-first approach

What you need

  • Native or near-native Dutch
  • Good command of English for internal communication
  • Calm under pressure and solution-oriented
  • Willing to relocate to Lisbon, or already living there
  • No previous customer service experience required

What the employer covers

  • Full relocation support to Lisbon
  • Airport pick-up when you land
  • Private room in shared accommodation for the length of your contract
  • Rent, electricity and water all included
  • Fully paid training from day one
  • Permanent full-time contract
  • A multicultural team with colleagues from across Europe

Not quite the right one?

Send an open application. We will match you against everything on our desk, including the roles that never make it to the site.

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