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Lisbon at sunset, rooftops running to the 25 de Abril bridge and the Tagus

馃嚨馃嚬 Lisbon, Portugal

Dutch-speaking Customer Support Agent

Customer advisorPermanentOn-siteIntakes every two weeks

Almost everyone who moves abroad comes back a different person, and Lisbon is one of the easiest places in Europe to become that person. You are met at the airport and taken to your own room in a shared flat, with the rent, electricity and water covered for as long as your contract runs, so the thing that stops most people, finding a home in a country you do not know yet, is simply handled. The rest is up to you: a permanent contract working in Dutch for a brand the whole world knows, colleagues from every corner of Europe and beyond, and a city of tiled hills, river light and long evenings that has quietly become one of Europe's favourite places to be young. You arrive with a language and a suitcase. A year later you have friends from ten countries, a second language starting to stick, and a much clearer idea of what you want next. No experience needed.

What you really take home

Everyone who moves abroad comes back a different person.

We moved abroad for our first jobs too, and almost everyone we met along the way grew more in a year than they would have in ten at home. The salary is decent for where you live. The growth you cannot get anywhere else.

  • You meet the world

    Colleagues and friends from a dozen countries, each of whom took a completely different road to the same table. You start to see how many ways there are to live a life.

  • You learn to figure it out

    New paperwork, a new system, a language you do not speak yet. Every small thing you solve on your own builds a confidence that no job at home can give you.

  • Doors open afterwards

    The people we know who did this went on to better jobs, their own companies and new countries, or came home with an edge every employer notices.

What you will be doing

  • Support Dutch customers by phone, email and live chat
  • Resolve enquiries and complaints professionally and first time where you can
  • Escalate the complex cases to the right department with the detail they need
  • Represent a world-leading brand with a customer-first approach

What you need

  • Native or near-native Dutch
  • Good command of English for internal communication
  • Calm under pressure and solution-oriented
  • A high-school diploma and a clean criminal record
  • Willing to relocate to Lisbon, or already living there
  • No previous customer service experience required

What the employer covers

  • Full relocation support to Lisbon
  • Airport pick-up when you land
  • Private room in shared accommodation for the length of your contract
  • Rent, electricity and water all included
  • Fully paid training from day one
  • Permanent full-time contract
  • A multicultural team with colleagues from across Europe

Not quite the right one?

Send an open application. We will match you against everything on our desk, including the roles that never make it to the site.

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