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Sunset over the harbour in Málaga

🇪🇸 Málaga, Spain

Dutch-speaking Technical Support Agent

Technical supportPermanentHybridRolling intakes

Some jobs abroad are a gap year with a desk. This one is the start of a career. You support Dutch-speaking customers, and the electricians who install for them, with smart chargers for electric cars: installation, setup and troubleshooting, by phone, chat and email. It is a step more technical than standard customer service, with full training, so an interest in technology matters more than experience. You are on a permanent indefinido contract from your first day, and your pay rises after six months and again after a year. The team is small and deliberately un-corporate, the office is by the harbour, and the city around it is the fastest-growing tech hub in Spain. Two years here and you have a technical skill set, a second language and a network that opens doors anywhere.

What you really take home

Everyone who moves abroad comes back a different person.

We moved abroad for our first jobs too, and almost everyone we met along the way grew more in a year than they would have in ten at home. The salary is decent for where you live. The growth you cannot get anywhere else.

  • You meet the world

    Colleagues and friends from a dozen countries, each of whom took a completely different road to the same table. You start to see how many ways there are to live a life.

  • You learn to figure it out

    New paperwork, a new system, a language you do not speak yet. Every small thing you solve on your own builds a confidence that no job at home can give you.

  • Doors open afterwards

    The people we know who did this went on to better jobs, their own companies and new countries, or came home with an edge every employer notices.

What you will be doing

  • Support Dutch-speaking customers and electricians by phone, chat and email
  • Guide people through installing, setting up and troubleshooting smart EV chargers
  • Own each case until it is actually solved, rather than closing the ticket fastest
  • Feed what you learn back to the team; your read on the customer is listened to here

What you need

  • Native or near-native Dutch, written and spoken
  • English at B2 or better for the team and the tools
  • An interest in technology and quick with new systems; no technical background required
  • EU passport or the existing right to work in Spain
  • Already in Málaga, or genuinely ready to move soon

What the employer covers

  • A pay rise after six months, and again after one year
  • Full technical training before you take your first case
  • Permanent Spanish contract, indefinido from the start
  • Help with the legal registration, including your CUE card
  • Hybrid working from an office by Málaga harbour
  • Five minutes' walk from the train and bus stations
  • Monthly team dinners, after-work events and company trips
  • Room to grow the role rather than sit in a queue

Not quite the right one?

Send an open application. We will match you against everything on our desk, including the roles that never make it to the site.

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