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Málaga at blue hour, the city lights along the harbour

🇪🇸 Málaga, Spain

German-speaking Customer Support Agent

Customer advisorFull-timeHybridHiring over the next weeks

The year you move abroad is the year you stop waiting for life to start. This is a solid place to do it: the German-speaking seat on a support team right on Málaga harbour, at a serious, established company that looks after the customers of European tech brands. You sit alongside colleagues who speak German, Dutch, Norwegian, Swedish and Danish, so the office feels like a small Europe with better weather. The week is hybrid once you are settled in, and team activities and after-work events turn colleagues into friends. The team is growing, so there is real room to grow with it rather than sit in a queue. Around you is the fastest-rising city in the south of Spain, three hundred days of sun and a beach you can walk to after work.

What you really take home

Everyone who moves abroad comes back a different person.

We moved abroad for our first jobs too, and almost everyone we met along the way grew more in a year than they would have in ten at home. The salary is decent for where you live. The growth you cannot get anywhere else.

  • You meet the world

    Colleagues and friends from a dozen countries, each of whom took a completely different road to the same table. You start to see how many ways there are to live a life.

  • You learn to figure it out

    New paperwork, a new system, a language you do not speak yet. Every small thing you solve on your own builds a confidence that no job at home can give you.

  • Doors open afterwards

    The people we know who did this went on to better jobs, their own companies and new countries, or came home with an edge every employer notices.

What you will be doing

  • Support German-speaking customers over chat, email and phone, in proper German rather than a script
  • Solve the problem properly and see it through, rather than racing to close the ticket
  • Flag the patterns you spot back to the team; recurring issues get fixed here, not filed
  • Help keep a close, international team a good place to work as it grows

What you need

  • Native or near-native German, written and spoken
  • English at B2 or better for the team and the tools
  • Quick with digital tools and comfortable learning new ones
  • EU passport or the existing right to work in Spain
  • In Málaga already, or genuinely ready to move in the next few weeks

What the employer covers

  • Colleagues who speak German, Dutch, Norwegian, Swedish and Danish
  • Live and work on the Costa del Sol
  • Help with the legal registration, including your CUE card
  • Hybrid working from an office by Málaga harbour
  • Five minutes' walk from the train and bus stations
  • Team activities and after-work events
  • Real room to grow as the team grows

Not quite the right one?

Send an open application. We will match you against everything on our desk, including the roles that never make it to the site.

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